These are the common themes we hear frequently:
The top reasons why businesses choose Encompass IT Solutions:
-
We are extremely RESPONSIVE! In 1 hour or less is how quickly we will help with critical IT issues. Most of the time, we help our clients INSTANTLY, whether it's remote or leaving to fix the issue onsite.
Still NOT sure if Encompass IT is the best solution for you? Read how we help others and then consider if we're a good fit for your business.
Solves Issues within the Same Day
"If we had to pick the biggest single benefit we’ve experienced with Encompass IT, it’d be the request turnaround time. Our issues are usually completed efficiently and effectively within the same day of the request… Meaning that a week later, we aren’t calling for the same exact issue. Their technicians treat each and every one of our issues with the same amount of detail and respect, regardless of its level of acuity. In our company, our employees have varying levels of computer literacy, however, the entire Encompass IT team has patience and realizes that not everyone is as computer savvy as others. Be rest assured that Encompass IT’s level of professionalism, respect and courtesy is bar none. We appreciate how they understand the inner workings of small companies in the healthcare industry, whereas these big national IT companies just don’t. That means something to small businesses. We aren’t “Client #1000”, we’re Teresa from IAA, etc. Personalized service is very important to us.”
– Teresa A. Martins, Division Manager of Hartford County - 06/04/2020
(Integrated Anesthesia | Hartford, CT)